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Hotel Dona Palace, Venice

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From223US$ /night
Check-in
28Apr2025Select date
Check-out
29Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

San Marco 391, Venice, Italy, 30124

Hotel Dona Palace is a luxury four-star hotel housed in a 14th-century palace overlooking Rio di Palazzo Ducale with views of the Ponte dei Sospiri. Situated in the historic heart of Venice, its prime location provides easy access to key attractions such as St Mark's Basilica and the Doge's Palace. The hotel retains elements of Venetian Gothic architecture, and it is personally managed by the Salmaso family, continuing a tradition of hospitality. Guests can enjoy picturesque views of the canals and the serene environment of the Dorsoduro district.

Location

Hotel Dona Palace is centrally located in San Marco, close to Venice's iconic landmarks and shopping areas. Accessibility is facilitated by a private dock for water taxis and nearby public boat connections. The hotel is a short distance from St Mark's Square and various other cultural sites, including the Peggy Guggenheim Collection and the Basilica della Salute. Transportation to and from the hotel includes options from Venice's railway stations and airports.

Rooms

The hotel provides a range of accommodations from Classic Rooms to sophisticated Suites, showcasing elegant Venetian design. All rooms feature finely adorned interiors with empire-style furniture and bathrooms finished in Italian marble. Many rooms offer serene views over the typical 'Rio' Canal di Santa Maria Zobenigo. Some suites are specially appointed with luxurious amenities, including jacuzzi bathtubs and original coffered ceilings from the 16th century.

Eat & Drink

Hotel Dona Palace features the Venixino Lounge & Garden, where guests can unwind with expertly crafted drinks. The spacious Lounge Bar offers a cozy ambiance for relaxation. Drinks can also be enjoyed in the hotel's secret garden, a rare retreat in Venice, ideal for summer evenings. The location allows for easy access to nearby cafés and restaurants serving authentic Venetian cuisine.

Leisure & Business

The hotel boasts a relaxing terrace with stunning views over the rooftops of Venice, making it a perfect spot for unwinding. The internal garden serves as a peaceful retreat. Guests can expect high-quality service from knowledgeable staff who can assist in organizing activities around Venice. Business services are also available for guests requiring workspace.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Single Room
Max:
1 person
14 m² 
Bed options:
1 Single bed
Shower
Heating
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Junior Suite Classic
Max:
2 persons
30 m² 
Bed options:
1 King-size bed
Shower
Heating
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Classic Double Room
Max:
2 persons
18 m² 
Bed options:
1 King-size bed
Shower
Heating
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Getting around

A guide to all available transportation options

City Centre
Venice 1.7 km
Airports
Marco Polo (VCE) 13.6 km
Canova (TSF) 31.3 km
Train
Venezia Santa Lucia Railway Station 1.6 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Canoeing
  • Golf course

Guest Parking

  • Electric kettle

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet

Spa & Leisure

  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Solarium

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

San Marco 391, Venice, Italy, 30124
Map view
San Marco 391, Venice, Italy, 30124
Nearby
Square
Piazza San Marco
230 m
Museum
Doge's Palace
200 m
Church
Basilica di San Marco
240 m
Bridge
Bridge of Sighs
200 m
Sestiere San Marco 328
Campanile di San Marco
210 m
Library
Libraria Aqua Alta
420 m
Piazza San Marco
Ala Napoleonica
230 m
Church
Church of San Zaccaria
300 m
Church
Santa Maria Formosa
220 m
Museum
Museo Correr
360 m
Piazza San Marco
St Mark's Clocktower
320 m
Museum
Olivetti Exhibition centre in Venice
280 m
Restaurants
Wine Bar HK
10 m
San Marco 401
Restaurant Pizza Da Celio
30 m
Sestiere San Marco 375
Trattoria Ai Leoncini
70 m
San Marco
Trattoria Canonica
70 m
San Marco
Ristorante Centrale
100 m
Calle degli Specchieri Sestiere San Marco 425
Ristorante Marciana San Marco
80 m
Sestiere San Marco 367/b
Ristorante pizza e bar da celio
70 m
Calle larga San marco

Reviews and Ratings

Feedback from previous guests about their experience.
58%
enjoyed the hotel and would happily stay again
5.8/10
Guest rating
Rooms
8.0
Location
9.8
Service
9.0
Dining
8.4
Guest reviews
5.8/10
based on 5 reviews
9.1
9.1/10 based on 2454 reviews
Ella
United Kingdom, February  2025
7.2/10

My stay at Hotel Dona Palace was truly nice, thanks to its fantastic location near San Marco's Square and the charming atmosphere throughout. The room I had overlooked the canal, providing lovely views, though I did notice some signs of wear in the decor. The breakfast selection was ample, featuring hot and cold items, but the hot food could have been served at a better temperature. Overall, the attentive staff and the beautiful setting made my visit good.

Rooms
8.0
My room was spacious and uniquely decorated, with stunning canal views that enhanced my experience. However, the decor showed some signs of wear, and if you're a light sleeper, it might be wise to request a higher room due to early morning noises from the canal.
Service
9.0
The staff were really good, always ready to assist with a smile. They arranged our water taxi seamlessly and made us feel welcomed. However, the initial check-in experience felt a bit rushed, lacking the warm welcome I expected.
Location
10.0
The hotel's location was a standout feature, only a few minutes walk from all major attractions which made exploring Venice so easy. I loved being in the heart of the action while still having a quiet retreat to return to at the end of the day.
Dining
7.0
The breakfast was enjoyable with a good variety, including some hot dishes and great pastries. While the selection was plentiful, I did find that some of the hot items were served at room temperature, which was a bit disappointing.
Facilities
8.0
The hotel featured a lovely courtyard overlooking the canal, which was a great spot to unwind after a day of sightseeing. Additional services like laundry and ticket assistance were helpful during my stay, though the in-room coffee situation could be improved.
Aiden
United Kingdom, November  2024
5.2/10

I recently stayed at Hotel Dona Palace and while I loved the charming atmosphere and central location, I encountered some hiccups. My initial room was stunning, but we had an issue with water leakage, which was frustrating. The breakfast spread was impressive with delicious pastries and even prosecco, but the wifi was spotty at times. Overall, it has very nice potential but could use a little improvement in service consistency.

Rooms
6.0
I started in a beautiful spacious suite but had to switch due to water issues. The new rooms weren't as nice, though they were still comfortable.
Service
7.0
The staff was generally friendly, especially Nicolás the barman, but some responses from reception were a bit off. They could definitely step up their game.
Location
10.0
The location is absolutely perfect! Just a short stroll to St. Mark's Square and close to all the major sights. I didn't have to deal with any bridges coming from the airport, which was a plus.
Dining
8.0
Breakfast was one of the highlights! I loved the variety of pastries and fresh fruits, plus having prosecco available made mornings more festive.
Facilities
7.0
Facilities were decent, with a nice bar area, but having a dedicated concierge would improve the experience by helping with local tips and reservations.
Layla
United Kingdom, November  2024
5.2/10

I had a lovely stay at Hotel Dona Palace, where the location was absolutely perfect for exploring Venice. The staff were friendly and attentive, ensuring I felt welcomed throughout my visit. I thoroughly enjoyed the breakfast, which was one of the best I've had in Italy. However, I found the Royal Suite I chose to be a bit too dark for my liking, although this is more about personal preference than a flaw in the hotel. Overall, I would definitely return, just in a different room next time.

Rooms
8.0
The Royal Suite was very grand with beautiful marble and high ceilings, but I found it a bit dark and oppressive for my taste. Thankfully, the room was spacious and comfortable otherwise.
Service
9.0
I was impressed with the helpful and friendly staff. The reception was accommodating, and they made sure I felt right at home during my stay.
Location
10.0
The hotel's location is just behind St. Mark's Square, making it super convenient for sightseeing and navigating Venice. It truly has one of the best spots in the city.
Dining
9.0
Breakfast was excellent, with a wonderful variety of cold and hot options. The afternoon tea was also a good touch after a day of exploring.
Facilities
9.0
I appreciated the amenities, like the bar where I could enjoy a complimentary drink. The cleanliness of the hotel was also noteworthy, as everything was well-maintained during my visit.
Peter
United Kingdom, October  2024
5.6/10

Hotel Dona Palace offers a stunning location just minutes from St. Mark's Square, which makes it perfect for sightseeing in Venice. The services, particularly the staff's friendliness, were really good and really enhanced my stay. However, my room, while clean and comfortable, wasn't quite as grand as the promotional images suggested, which was a bit disappointing.

Rooms
8.0
The room was clean and had a comfortable bed, but it felt a little tight, especially the bathroom.
Service
10.0
The staff were exceptionally friendly and attentive, making me feel welcomed throughout my stay.
Location
10.0
The hotel's location is excellent, just a short walk to major attractions, yet it felt relatively quiet and serene.
Dining
9.0
Breakfast was a highlight with a great variety of options; the patio overlooking the canal was a charming bonus.
Facilities
9.0
The hotel features a lovely courtyard by the canal and provides easy access to water taxis, which made my travel around the city effortless.
Francis
United Kingdom, October  2024
6.0/10

My stay at Hotel Dona Palace was a good mix of luxury and comfort. The location is spot-on, just a hop away from St Mark's Square, making it super easy to explore the city. However, I did have a bit of a hiccup with the transportation arrangement when I arrived, which put a damper on the start of the trip. Overall, I found the hotel charming and the staff incredibly helpful, making it a nice experience.

Rooms
10.0
I was really impressed by the spaciousness and comfort of my room. It had all the amenities I needed and was beautifully designed, perfect for unwinding after a day of exploring.
Service
10.0
The staff were fantastic - so friendly and attentive! They really made me feel at home and were super helpful in recommending local spots to check out.
Location
9.0
Being just minutes away from the heart of the city was such a plus. It was easy to navigate to major attractions, and the surrounding areas had lovely little restaurants and shops.
Dining
9.0
The breakfast spread was delicious with a great variety, from pastries to hot dishes. Plus, the garden bar by the canal was a lovely setting for evening drinks.
Facilities
9.0
The hotel has everything I could want - including laundry services and efficient check-in, making my stay smooth and hassle-free.
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Rooms and Guests2 Guests, 1 Room